Privacy Statement regarding the use of ADIMITs ‘Phone’ Extension

https://chrome.google.com/webstore/detail/adimit-phone/hiagmjoobdlgkjcdcofmnehemklopdmj



Data Controller, Data Processor; and how the Phone Extension works

This statement is meant to clarify how a car company that is a user of ADIMITs software (hereinafter ‘User’) uses the Phone Extension to process personal data of their callers. The statement was made in order to better enable the User to inform their customers and relations (data subjects) on this subject. For this processing activity, the User is a ‘data controller’ as defined in the GDPR. On the User’s instructions, part of this data processing activity is performed by ADIMIT in its capacity as a ‘data processor’ for the User.


The Phone Extension will only work in combination with the specific business phone system and certain software employed by the User. The Phone Extension will make present the phone number of a caller on the computer screen of the employee of User that was called, together with certain relevant information produced by the User’s computer system about the person(s) who is (are) known to User by that telephone number.


Personal data that is processed

The part of the processing activity that is performed by ADIMIT as the User’s data processor is as follows. The caller’s telephone number is sent via ADIMIT to the User’s computer system. If that number matches any of the User’s customers or relations, the computer system will send the personal data mentioned below to ADIMIT. These data are then completed by ADIMIT with a direct link to the customer card of such person in the User’s computer system, and returned to the computer of the User’s employee who was called. The personal data that may be processed by ADIMIT in this process are


  • First and last name

  • Gender

  • Street address

  • Telephone number

  • E-mail address

  • Link to the customer card of the data subject in the User’s computer system


These personal data will be in the User’s computer system as a result of the data subject making use of the User’s services and/or having submitted these data to User on an earlier occasion.


Special and/or sensitive personal data

No Special and/or sensitive personal data are processed by way of using the Phone Extension. The Phone Extension does not discern the age of the data subject. It is up to the User to take the appropriate measures in case data are processed of anyone under the age of 16 years.


Purpose and lawful basis of the processing activity

The purpose of the processing activity involving the Phone Extension is to enable User to serve their customers in a better and more efficient way. To the extent that this is not strictly necessary for the performance of, or entering into, a contract with the data subject, the lawfulness is given by the legitimate interests of the User and the negligible risk that this processing activity may cause for the data subject.


Retention of personal data

All personal data will be stored on the User’s local computer system. On the User’s Employee’s PC only certain general settings are stored using cookies and similar technologies. Any copies of personal data used by the Phone Extension are erased immediately after processing.


Sharing of personal data with third parties

ADIMIT BV does not share any personal data with any third party except if required to do so by law.


Access, rectification and deletion

The data subject has the right to access their personal data and to have them rectified or erased. The data subject may also object to processing of their personal data by the User, by way of the Phone Extension or otherwise. They also have a right to data portability, which means that they can request that their data be sent to them or to another data controller in a structured, commonly used and machine-readable format. Any request for access, rectification, erasure, or data portability of personal data or the objection to processing thereof must be addressed to the User concerned. The User may require that the data subject identify themselves and will have to respond in any case within four weeks to any such request or objection.



Furthermore, the data subject may always file a complaint with the competent data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens, which can be reached for that purpose via this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons


Security measures

The User is required to implement appropriate technical and organizational measures in order to protect personal data against abuse, loss, and unlawful access, alteration, and unauthorized disclosure. All data transfers between the User and ADIMIT are done using secured connections only. In case of doubt regarding the security, the data subject can always contact the User concerned. In case it is suspected that the Phone Extension may negatively affect security, they can also contact ADIMIT’s customer service. ADIMIT will in that case inform the User(s) concerned.


ADIMIT’s contact details are as follows:


ADIMIT BV

https://www.adimit.com

Elektroweg 11A3

3051 NB Rotterdam

+31652007009

Freek Boulogne is founder and general manager of ADIMIT BV. He can be reached at freek_boulogne@adimit.com


Changes to this Privacy Statement

ADIMIT may change this Privacy Statement from time to time in accordance with the arrangements between ADIMIT and the Users. This web page will at all times contain the text that is currently applicable.